Description

The city website still has the Resident Permit information for the prior fiscal year ($20 fee, 2 visitor passes).
It has not been updated for the current fiscal year, which begun mid-2016 (Free, 3 visitor passes).

Also, it does not have any information regarding the "Landlord Permits," which were supposedly new for FY17 and have a $20 fee (?)

I stopped by the Parking Desk today, and they directed me to the Traffic & Parking Department on Orange Street to ask my question. I can't get an answer/get through to anyone on the phone. I work during normal business hours and do not have time to sit on hold forever, nor run from one city office to another.

If the procedure was simply stated on the website, this could all be avoided.
If anything, the FY17 Permit situation is far more friendly to both Residents and Landlords than FY16. Seems like it would make sense to advertise this clearly to the public.

(Wasn't sure how to best categorize the issue - used Traffic/Road Safety so it gets the attention of the correct department)